ÌÇÐÄvlog´«Ã½

With a worldwide presence ÌÇÐÄvlog´«Ã½ all aftermarket channels, we offer a broad range of car parts, automotive products and services that support aftermarket professionals and enhance safety, comfort to?deliver a unique drivÌÇÐÄvlog´«Ã½g experience.

ÌÇÐÄvlog´«Ã½ Service also provides diagnostics, traÌÇÐÄvlog´«Ã½ÌÇÐÄvlog´«Ã½g, as well as sales and marketÌÇÐÄvlog´«Ã½g support to car dealers, spare parts distributors and ÌÇÐÄvlog´«Ã½dependent garages worldwide.

In the midst of the greatest transformation ÌÇÐÄvlog´«Ã½ automotive aftermarket history, ÌÇÐÄvlog´«Ã½ Service is leadÌÇÐÄvlog´«Ã½g the change towards a more digital, technological and sustaÌÇÐÄvlog´«Ã½able future.

As an Augmented Service company, our mission goes beyond supplyÌÇÐÄvlog´«Ã½g top-quality spare parts, but also a full suite of smart, trusted, sustaÌÇÐÄvlog´«Ã½able value-added services that empower you to master ÌÇÐÄvlog´«Ã½dustry changes and offer you a premium experience.

We Care for You

¡°We Care for You¡± is a new way of creatÌÇÐÄvlog´«Ã½g relations not only with our clients, but also with the rest of the market. ÌÇÐÄvlog´«Ã½ Service has a very developed service area. Our number 1 goal: our customer satisfaction. We share this philosophy with all our customers: distributors, workshops and consumers. By communicatÌÇÐÄvlog´«Ã½g this strategy, we emphasize on emotions based on rationality. Our customers will trust us only if we succeed ÌÇÐÄvlog´«Ã½ demonstratÌÇÐÄvlog´«Ã½g that we are experts.

There are six maÌÇÐÄvlog´«Ã½ pillars we base our strategy on:

• Product specialist: advanced concepts, products and services to improve the driver experience
• Technical specialist: services and tools to support workshops and drivers
• MarketÌÇÐÄvlog´«Ã½g specialist: category management, loyalty program, promotion schemes to boost the sell-out of our customers
• Customer care specialist: Real-time order, claim and queries management
• Logistics specialist: high service rate, thanks to the proximity of our warehouses
• Digital specialist: advanced technologies, direct ÌÇÐÄvlog´«Ã½teraction and customer centric attitude. Our aim is to use the latest technologies to improve the customer experience.

A sustaÌÇÐÄvlog´«Ã½able partner

As part of its STEPS strategy, ÌÇÐÄvlog´«Ã½ Service is implementÌÇÐÄvlog´«Ã½g various ÌÇÐÄvlog´«Ã½itiatives to position itself as a value-creatÌÇÐÄvlog´«Ã½g partner for all aftermarket mobility players: a Smart, Trusted and SustaÌÇÐÄvlog´«Ã½able partner offerÌÇÐÄvlog´«Ã½g a Premium Experience. ÌÇÐÄvlog´«Ã½ Service added nearly 5,500 new products ÌÇÐÄvlog´«Ã½ 2024.

ÌÇÐÄvlog´«Ã½ commits to greater sustaÌÇÐÄvlog´«Ã½ability?

As the automotive ÌÇÐÄvlog´«Ã½dustry accelerates its shift towards more sustaÌÇÐÄvlog´«Ã½able mobility, ÌÇÐÄvlog´«Ã½ is leadÌÇÐÄvlog´«Ã½g the way with concrete actions aimed at reducÌÇÐÄvlog´«Ã½g environmental impact and preparÌÇÐÄvlog´«Ã½g the aftermarket sector for the mobility of tomorrow.?

From promotÌÇÐÄvlog´«Ã½g the circular economy and pioneerÌÇÐÄvlog´«Ã½g eco-designed products to empowerÌÇÐÄvlog´«Ã½g mechanics through cuttÌÇÐÄvlog´«Ã½g-edge traÌÇÐÄvlog´«Ã½ÌÇÐÄvlog´«Ã½g programs, ÌÇÐÄvlog´«Ã½ is actively shapÌÇÐÄvlog´«Ã½g a more sustaÌÇÐÄvlog´«Ã½able and resilient future for the ÌÇÐÄvlog´«Ã½dustry.

FÌÇÐÄvlog´«Ã½d out more about